Our Services

Kilcoy Medical Centre is open from 8:00am to 5pm Monday to Friday.

For after hours problems at night, weekends or holidays call 07 54971076 for information regarding after hours care.

Yes. However, these are kept to a minimum due to the nature of the practice, time constraints and safety reasons. Mainly for regular patients whose condition prevents them attending the practice. Visits will only be made within the Kilcoy-Benarkin community.

Telephone requests for prescriptions will be accepted at this practice under the discretion of the doctors due to legal and safety of your health.
Telephone consults with a GP are still available to patients who have visited the practice in the last 6 months. Scripts can still be faxed or emailed to your preferred pharmacy but originals must be posted later.

From 1 November 2025, Kilcoy Medical Centre is a fully bulk-billing practice for eligible Medicare cardholders.
While most consultations are bulk billed for eligible Medicare patients, some services are not covered under the Medicare Bulk Billing Incentive Program and may incur a private fee. These include procedures such as iron infusions and travel vaccinations, employment or insurance medicals, and services for patients who are not eligible for Medicare.

Patients are able to request a copy of their patient records when transferring to another practice.
A signed request will be required from that practice. Patients are also able to request copies of their Patient Records in complete or summary form from other medical centre’s. Again, a signed request form from this practice will be required.

Food or drink is not encouraged inside the practice.

Please feel free to leave a verbal or written message. A suggestion box is available. Comments and opinions are always welcome at this practice. If you leave contact details a reply will be given.

Any complaints should be discussed with the doctor or the Practice Manager of this practice directly or in writing. Details of contact details for Queensland health complaints agency are available from Reception or the Practice Manager. Please feel free to add your suggestion to improve the quality of service at Kilcoy Medical Centre by placing your written suggestion in the “Suggestion Box”.

It is the patient’s responsibility to make a follow-up appointment to discuss the results of any tests/x-rays etc.
For pathology tests – an appointment 3 or 4 days after tests are requested will ensure the results are available at the time of the follow-up appointment.
For diagnostic imaging – after you have had the imaging done, please telephone the surgery to make an appointment to discuss the results with the doctor.
If the doctor needs to see you urgently to discuss your results, you will be contacted by our office staff.