Fees

Please Note

Due to a significant increase in our appointment waitlist, Kilcoy Medical Centre will be introducing a cancellation fee for appointments that are confirmed but not attended, as well as for frequent no-shows.
Missed appointments prevent other patients—often those with urgent medical needs—from accessing timely care. This policy helps us ensure fair and efficient access to appointments for all members of our community.
Fee Applies When:

• An appointment is confirmed and the patient does not attend, and/or
• A patient has repeated no-shows without adequate notice.

How to Avoid a Fee:
If you are unable to attend your appointment, please contact us in advance so we can allocate the time to another patient in need.
We appreciate your understanding and cooperation as we work to improve access to healthcare for our community.

If your card has expired, we are not able to accept the Medicare rebate as payment. You will be charged the full fee for service.

Please update your records with us so that you can authorize us to accept the Medicare rebate as payment in full.

If you are a Concession Card holder – Child under 16 years, you need to advise the Receptionist to up-date your Patient Details on the practice medical software with the name of whom the payee will be (under “Head of the Family”) so that you can be billed the consult fee and the payee can receive the Medicare rebate as payment in full back into their bank account.